Ordered just prior to COVID and meant delays in shipping Olivia kept me updated constantly. Bag arrived during shutdown so was highlight of my day. Can’t wait to use it
Lack of communication to begin with. I had to reach out to Olivia and question why I hadn’t yet received my bag, weeks after placing order. Olivia was lovely and communication was consistent from then on. Bag was not as big as anticipated but happy with quality and look of bag. Looking forward to using it as a nappy bag.
Excellent quality everyday bag.
Great customer service, my bag also arrived super fast.
Good service and follow up
I bought 2 of these bags and I absolutely love them both. Really good quality. Olivia was very helpful and gave me constant updates via message on the arrival of my bags. I’d highly recommend this website and these products.