Lack of communication to begin with. I had to reach out to Olivia and question why I hadn’t yet received my bag, weeks after placing order. Olivia was lovely and communication was consistent from then on. Bag was not as big as anticipated but happy with quality and look of bag. Looking forward to using it as a nappy bag.
Excellent quality everyday bag.
Great customer service, my bag also arrived super fast.
Good service and follow up
I bought 2 of these bags and I absolutely love them both. Really good quality. Olivia was very helpful and gave me constant updates via message on the arrival of my bags. I’d highly recommend this website and these products.
i love how literally all my stuff fit in it. It’s also very stylish because of the metallic color. Will order more bags from Olivia Jean for sure!❤️