I received the bag in good condition, fresh from the factory and upon opening it, I was met with the most HORRIFIC, toxic, revolting smell.
I raised my concerns with them via email, gently- without response. DId I keep the packaging? No- because I initially suspected that this was the reason for the odour. After I left the bag out for a few days, the stench overwhelmed my walk in robe and bedroom. It makes me feel quite physically ill, like extremely nauseated. All I want is to get this bag out of my house, to return it ad get a refund!!!